There are many, many intricacies to the way healthcare provider board disciplinary action data is published and made available. In an effort to better educate our customers and the public at large, we are making greater efforts to talk more specifically about our data and the complexities we encounter. While this isn’t necessarily the right forum to discuss how we specifically handle these subtleties (I’m always willing to have an offline discussion about them, please don’t hesitate to get in touch), we want to provide our readers with insight into the nuances of the healthcare compliance data.
First, it’s important to acknowledge the ever-evolving data sources. As the years go by, boards change the way they publish data. URLs go dead. Publications go offline. And sometimes websites just vanish. Usually, they come back, but sometimes they don’t. This provides our data collection team with the ongoing task of keeping track of all these changes for hundreds and hundreds of sources while making sure we’re retrieving the most recent data. Most of the time the data is still available, it’s just changed locations, but sometimes it is more complicated than that.
This brings me to the California Board of Registered Nursing, which has over the last five years undergone significant changes to the way it publishes data. As the years have passed, we have watched the evolution of the board’s processes unfold, switching from what used to be an open website to a closed system.
It used to be that lists of board action information were available on the California Board of Registered Nursing website. The information was also readily available in their meeting minutes. That has changed. The data is no longer available as lists or in their published meeting minutes. It is hard to say for sure, but it is possible the California Board of Registered Nursing changed the way it disseminates their board action information because of the microscopic focus on its board from various news organizations.
If you visit the Board of Registered Nursing website today looking for lists of disciplinary actions, you are taken to a page that directs you to their license verification tool:
To view public documents relating to disciplinary actions taken by the Board, you may search by the individual’s name or license number through the BreEZe License Verification system. If the documents are not available for a discipline related matter, you may contact the Board’s Enforcement Unit.
The California Board of Registered Nursing data is now only accessible on an individual search basis, whereas before it was not limited to such restrictions. The BreEZe system does do a thorough job of representing documents for the following categories:
Administrative Disciplinary Actions
License Issued with Public Letter of Reprimand
Not only is the data still there, but it is also more comprehensive, and usually provides links to the original files in question. It is just no longer published as a list.
While this tool is very useful if you’re only checking the credentials of a single provider or two, it becomes more difficult of a task to handle if you (like most our customers) have a large batch of individuals you want to search at a given time.
This is where we come in.
Not only are we are aware of this challenge and have taken steps to ensure our customers get the best possible information about the nuances of this (and other) sources, we already have solutions in place that make the burden of performing compliance and board action searches at the Board of Registered Nursing much easier.
As always, if you have specific questions about compliance, data availability, the nuances of a particular source, or the best place to find the data you’re looking for, please don’t hesitate to reach out to me directly at firstname.lastname@example.org or to call me at 800-780-5901, Extension 103.